
Customer Reply Assistant
Answer written questions from customers of small Australian businesses using a set of approved replies. Contact runs through chat and email, and calls are not used.
Everything we know about a role goes on its card before it is filed: the work, the hours, the day range. Nothing is kept back until an interview.

Every role is arranged through our HR team on WhatsApp. Message us and the place is held under your name.

Answer written questions from customers of small Australian businesses using a set of approved replies. Contact runs through chat and email, and calls are not used.

Move order and customer details into ready-made online sheets at your own pace. A checklist comes with each batch, and there is no minute-by-minute deadline.

Keep appointment diaries in order for small operators, send confirmations and move bookings when people ask. For anyone with no room left in the daytime.

Read product pages against a short checklist — price, spelling, missing photos — and note whatever the business needs to fix. Run entirely off a checklist.

RemoteArbor is a small placement team in Esperance. Four cards is all we keep on the shelf, because four is what we can properly check. When a role is filled the card comes off that day.
A short form asking where you are and which hours you can genuinely cover each week.
Our HR team writes back with the cards that match what you sent through.
A short chat to confirm the role and agree on a start date.
Training runs online and most people are on the job inside that week.
Hours are logged as you work, and payment follows the employer's usual cycle.
Everything I needed to know was written on the card. I did not have to ring anyone to work out what the role was.LenaEsperance, WA
Records work is quiet and I do it in two blocks. I picked my hours at the start and they have stayed mine.AshtonAlbany, WA
Messaged Monday, chat Tuesday, first shift the same week. Nothing to chase up.PerriRavensthorpe, WA
Our HR team will message you on WhatsApp with the roles open near you right now, and answer anything you would like to ask first.
No. Beginners are welcome across the board, and online training comes before any work does. Dependability is worth more here than a long résumé, and a lot of the people we place have never worked from home before.
Phone, laptop or desktop — whichever you already own is enough. Listed requirements: internet that stays up, and somewhere quiet to sit. Anything particular to a role is set out before you agree to start, and nothing is ever sold to you.
Filed under hours: 15 to 30 a week to begin with, revised whenever you ask. You give the window you can cover and the work is fitted inside it.
Send the WhatsApp message to HR, expect around two days of chat, and count on starting the same week.
Email: careers@remotearbor.com
Hours: Monday to Saturday, 9am – 7pm (AWST)
Location: Australia